Frequently Asked Questions

What is EDEX?
EDEX stands for Electronic Data EXchange. In 1994 the California Division of Workers' Compensation developed EDEX to provide electronic access to California workers compensation case information. EDEX allows access to all public record court records from the Workers Compensation Appeals Board from 1989 to present.

Authorized users can search for records by SSN or WCAB case number and can also file liens and track case status electronically if so desired.



How Much Does EDEX Cost?
Detailed pricing information can be found Here.



Do I need special computer hardware or Software?
No. Our service is entirely Internet-based. No special software, other than a web browser, is required. We suggest using either Internet Explorer or FireFox web browsers, both of which are free programs.  In addition, we suggest using Adobe Acrobat reader as many of the response files we generate can be printed with outstanding detail using this free product.



I am currently using another EDEX product. Can I switch to you?
YES! Our Account Managers have handled conversion of accounts from other vendors for many years. We can quickly and easily convert you to our EDEX web service in as little as one day. As an added bonus, we waive the setup charge for all conversion accounts!



What types of searches can I run?
EDEX provides two types of electronic searches,  Social Security and Case Number.

Social Security searches locate and provide information on all of the workers' compensation appeals board cases for an injured worker. The search will return results for both open and closed cases.

Case number searches reveal the same results but limit the information you receive to one specific workers' compensation case regardless of whether the injured worker has other current or previous cases.

Both types of inquiries supply  the case number and status of each case, the dates and types of injury, all of the injured worker information, a complete address record, and the five most recent events that have occurred.



Can I file liens electronically?
YES. If you are a lien claimant you know how time consuming and cumbersome liens are. However, unlike traditional paper-filed liens electronic lien filing is very simple.

Our application instantly enters your lien into the DWC computer system. Once accepted, we provide you with complete lien filing notices detailing all of the information about the case, including case status, location, dates and types of injury, the complete address record and more. In addition, complete lien filing packets can be printed in Adobe Acrobat format with just a click of your mouse. Simply sign the lien and proof-of-service forms, attach your itemized statement and mail! 

Once your lien has been electronically filed the status of the case is continuously monitored. If a hearing, trial, conference or other activity is scheduled on the case you receive notification in your Inbox to keep you up to date as every change occurs. You will never miss another trial or hearing simply because you were never notified. 

Our custom automatic calendar system also tracks your appearances for you. The calendar shows you all future (and past) hearings as well as case information and your own notes!



What if I don't have a case number?
We designed a special function called  AutoTrack for this purpose. AutoTrack monitors a Social Security Number and will immediately notify you if any SSN you are tracking is used to open a new workers' compensation case in California.

AutoTrack can save you a considerable amount of time and money when compared to the hours spent calling attorneys and clerks for research.



How do I get billed for EDEX?
At the beginning of each month we print monthly account statements for every client. All current and previous invoices are available for viewing on the Main Menu.

To simplify billing we offer an optional automatic payment service. AutoPay charges your monthly invoice total to your Visa, MasterCard, American Express or Discover Card. No more checks to write and no late payment fees!



How do I apply for EDEX Service?
The first step is to complete our online application. There is no cost or obligation to apply.



How long will it take to activate my account?
If you are not using the EDEX system for employment-related screening we are normally able to activate your account the same day. Employment screening companies and certain other accounts may take longer.  



Where can I get more information?
If you would like more information about our services or the California Division of Workers' Compensation EDEX system please contact our office.